FREQUENTLY ASKED QUESTION ABOUT TELEHEALTH

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What is telemedicine?

Telemedicine is the remote provision of healthcare services using technology such as video conferencing, telephone, and secure messaging.

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What types of healthcare services can be provided through telemedicine?  

Many healthcare services can be provided through telemedicine, including consultations, diagnoses, treatment plans, medication management, and mental health counseling.

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How do I schedule an appointment for telemedicine services?

You can schedule an appointment by contacting our telemedicine team through our website or by phone. They will guide you through the process of setting up a virtual appointment with a healthcare provider.

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Do I need any special equipment or software to use telemedicine?

You will need a device with a camera and microphone, such as a smartphone, tablet, or computer, and a stable internet connection. We will provide instructions on how to download any necessary software or apps.

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Is telemedicine covered by insurance?

Many insurance companies cover telemedicine services, but it depends on your specific plan. We recommend contacting your insurance provider to verify coverage before scheduling an appointment.

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Is telemedicine secure and private?

Yes, our telemedicine services use secure and encrypted technology to protect your privacy and ensure the confidentiality of your medical information.